Disable hardware graphics acceleration – Go to File -> Options -> Advanced in any Office 2013 program (non Outlook app such as Word, Excel or PowerPoint will work too if you can’t open Outlook), and check the Disable hardware graphics acceleration option under “Display” section.Update the graphics video card driver – Check for updates through Windows Update, and from hardware manufacturers such as Nvidia and AMD (ATI).To resolve the issue, try one of the followings: The error happens on machines that have two graphics cards, or with outdated and buggy display adapter driver. The issue appears to be related to how Windows Aero theme is rendered on graphics accelerator card with hardware acceleration support, and the changes that were implemented by Outlook 2013 SP1 on hardware acceleration mechanism. As the result, user is unable to run and use Outlook, even though user can start and enter Outlook in safe mode, and disable all add-ins. If you use the Office 365, Click-to-run installation, you will automatically receive an update very soon.After installing and upgrading to Microsoft Office 2013 SP1, Microsoft Outlook 2013 stuck and appeared hang and frozen at “Loading Profile” or “Processing” stage at splash screen when user is running and opening Outlook. If and when I find the list of improvements, I will post it in this blog. But I am sure there is more because I was involved in the beta testing of the SP1. There are few new things documented but most of them are esoteric and of no significant general benefit. Download Microsoft Office 2013 Activator and Installer Extract the latest version of the file with WinRAR Mount the ISO file to your computer Run Setup. But when I tried the same thing on Surface Pro, the size was 850 MB… don’t know why. Surprisingly, the size of the update seems to be ONE GB when I updated my laptop. Check recently installed updates under Control Panel – Windows Update. How to check if SP1 is available in your windows update If the number is lower, Service Pack has not been applied. (For Outlook it is called Office Accounts).Ĭlick on the About Excel button. Open any Office 2103 product (Excel, for example). How to check if SP1 is available in your windows update.
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